FAQ PAGE
BOOKING POLICY
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Please do not make any payments at this moment as charges will be finalized once we have a consultation and services are rendered. I accept cash, checks and major credit cards that will be processed via Square reader. In the event of a No Show or Cancelation of service within 48 hours of appointment time you will be billed $25 for every service not performed and will have to be paid before making any other appointments.
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CANCELLATION
NO SHOW
AND RETAIL POLICY
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I understand that life sometimes brings unexpected changes, however, in order to accommodate my clientele and provide the most accurate booking slots, there will be a $25 fee for every service scheduled if you cancel your appointment with less notice than my 48-hour cancellation policy.
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RETAIL SALES ARE FINAL
I may exchange any opened and unopened items within 14 days of purchase. I will suggest an alternative product to meet your needs and the value of it will be applied toward the new product. Cash or Credit back for returned items is not an option. Retail returns cannot be used as a service credit.
This policy also applies to appliances/hot tools.
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WANT TO SCHEDULE AN APPOINTMENT FOR SUNDAY OR MONDAY, IS THAT POSSIBLE?
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I know your life can be so busy that my regular hours might not be good enough to accommodate your schedule and I totally get it.
For that reason, and that reason only, I offer Premium pricing Services available on Sundays and Mondays.
All you have to do is send me an email at contact@karladoesmyhair.com with a request of the desired date for your appointment and I will reply within 24 hours with the hour/time available.
In order to secure the appointment, I do require a NON-REFUNDABLE $50 deposit paid via PayPal at time of request. This deposit will be applied to the final payment of services rendered. NO Cancellations allowed after appointment is secured.
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***PREMIUM PRICES***
-Cover my gray, Haircut and Style $212
-Foiled lights Haircut and Style $255
-Global color, Haircut and Style $308
-Haircut and blow dry $87
Please know that Length and Thickness of Hair will reflect an additional $35 to cover the use of extra time.
DO YOU PERFORM ANY SERVICES OUTSIDE OF YOUR STUDIO?
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No, I do not perform any chemical services outside my studio. I do however, travel for special occasion up-do style services with a $25 traveling fee to be added for every up-do performed.
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WHAT DO I NEED TO DO BEFORE MY FOILED LIGHTS?
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Wash and condition your hair thoroughly the day before.
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Blow dry your hair with your normal use of products.
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If you have unruly hair, please flat iron your hair. Otherwise, your hair can be left as is.
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Please do not show up with wet hair.​
SHOULD I WASH MY HAIR BEFORE MY APPOINTMENT?
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If you have a lot of products in your hair, please do wash it prior to your appointment. However, if it is normal daily build up, you be perfectly fine to not shampoo your hair before coming. A Detox treatment is performed before any chemical services. One thing I do ask, is that you do NOT come in with your hair wet for ANY services.
5152127460
8820 Swanson Blvd.
Suite 125
Clive, Ia 50325
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How do I cancel or reschedule my next hair experience?
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If you are rescheduling for a more convenient time, make another appointment with the new time and date, please include a message while in the booking page informing me which appointment needs to be cancelled.
If cancelling altogether, please email me and I will clear the appointment off my schedule.